Customer Services | 24/7 Help at Raasleela

Customer services central

You are in good hands. Here you can

First,

Let’s check quick answers to your question

Payment Methods

Delivery

Cancel & Refunds

Policies

General

What payment methods do you accept?

Raasleela offer multiple secure payment options, including credit/debit cards, net banking, UPI, and digital wallets like Paytm and Google Pay. For discreet transactions, we also accept cryptocurrency payments.

Is there a deposit required when booking?

No advance payment deposit is required upfront to secure your booking.

Can I pay in cash upon arrival?

While we prefer online payments for convenience and security, cash payments are available for select bookings within Bangalore.

How do you ensure my payment information is secure?

Your payment details are protected with bank-grade encryption and processed through secure gateways. We do not store any financial information on our servers.

Are there any additional fees I should be aware of?

All standard fees are disclosed during booking. However, extra charges may apply for special requests, extended durations, or urgent bookings (e.g., our 30-minute quick delivery service).

How long does it typically take for the escort to arrive?

For standard bookings, escorts arrive within 1-2 hours. For urgent needs, we offer a 30-minute quick delivery option in central Bangalore.

Can I specify an exact time for the escort to arrive?

Yes, you can schedule a precise arrival time when booking. For guaranteed availability, we recommend reserving at least 24 hours in advance.

What happens if the escort is late?

If an escort is delayed by more than 15 minutes, you’ll receive a 10% discount on your next booking. Delays exceeding 30 minutes qualify for a 25% refund.

Do you offer outcall services to hotels or private rooms?

Yes, we provide outcall services to hotels, private homes, and other secure locations across Bangalore. Additional travel fees may apply for areas outside the city center.

Is there a way to track the escort’s arrival?

For quick delivery bookings, we update clients via SMS or email, allowing you to monitor your escort’s arrival in real-time.

What is your cancellation policy?

Cancellations are free if made more than 24 hours before the scheduled time. Within 24 hours, a 50% cancellation fee applies, and no-shows are non-refundable.

How much notice do I need to give to cancel a booking?

We require at least 24 hours’ notice for a full refund. Cancellations within 24 hours will incur a 50% fee based on the booking amount.

Are there any fees for cancelling a booking?

Yes, a 50% fee applies to cancellations made less than 24 hours before the appointment. No fees are charged for cancellations with more than 24 hours’ notice.

Can I reschedule instead of cancelling?

Yes, you can reschedule your booking up to 12 hours before the original time at no additional cost. Rescheduling within 12 hours may incur a 20% fee.

What if I need to cancel at the last minute due to an emergency?

In case of emergencies, contact us immediately. We’ll review your situation and may offer a partial refund or full refund, depending on the circumstances.

What is your age requirement for using the service?

Clients must be 18 years or older to book our services. We may request age verification during the booking process to ensure compliance.

How do you protect my privacy?

We prioritize your discretion. All personal data is encrypted, and we never share client information with third parties. Our escorts are bound by strict confidentiality agreements.

What happens if I’m not satisfied with the service?

If you’re unhappy with your experience, contact us within 24 hours. We’ll investigate and may offer a partial refund of booking as appropriate.

Are there any rules or guidelines I need to follow?

Clients are expected to treat escorts with respect and follow the agreed terms. Misconduct may lead to immediate termination of the service without a refund.

Do you have a code of conduct for escorts?

Yes, our escorts adhere to a strict code of conduct, ensuring professionalism, punctuality, and respect for your boundaries. Violations are addressed promptly.

What services do you offer?

We provide premium escort services in Bangalore, including companionship for social events, private encounters, and customized experiences with professional, discreet escorts.

How can I book your services?

You can book our services online through our website or by calling our customer service team. Online bookings are available 24/7 for your convenience.

Are your services available 24/7?

Yes, our services are available 24/7. Escorts may have specific availability times, but we strive to meet your requirements anytime, day or night.

Do you accept last-minute bookings?

We accommodate last-minute bookings whenever possible. For urgent requests, contact our team directly to confirm availability.

Can I request a specific escort?

Yes, you can choose from our list of available escorts when booking. Specific requests depend on the escort’s availability and schedule.

Are you looking for

Quick Delivery, Cancel, Report issue?

Quick Delivery

Cancellation/Refund

Report Issues

Quick Delivery Policy

Raasleela offer a 30-Minute Escort Delivery Service to ensure you connect with your chosen companion in Bangalore as fast as possible, subject to the following terms & conditions:

If you’re in need of a Bangalore Escort pronto—whether for a spontaneous night out or a last-minute unwind—no worries! Our quick delivery gets you sorted in 30 minutes flat. Just read the details below and make sure you’re good to go for this urgent service.

Location Matters

Our 30-minute quick delivery is only available within Bangalore city limits (defined by BBMP boundaries). Why? Escorts are based across the city, and traffic—like Bangalore’s infamous jams—can throw a wrench in things. We can’t guarantee 30 minutes if you’re outside the city or in far-off areas like Devanahalli or Hoskote. For urgent delivery, your location must be within our core Bangalore service zone. No exceptions.

Urgent Delivery Fees

Because of the lightning-fast nature of this service, all quick delivery bookings come with a 25% urgent delivery fee on top of the standard rate. This covers the logistics of coordinating companions on short notice, navigating Bangalore’s chaos, and ensuring everything’s seamless for you.

Delay on Arrival

If your companion doesn’t arrive within 30 minutes due to unforeseen issues—like insane traffic on Outer Ring Road or a sudden downpour—notify us within 10 minutes of the delay (i.e., by the 40-minute mark). Provide details like your location and booking ID. We’ll investigate pronto—traffic cams or weather updates might be checked to verify. If it’s on us, you’ll get a 20% discount on your next booking.

PS: If we find the delay was due to your side—like a wrong address or no response at the meet-up spot—we’ll still get the companion to you, but no discount applies, and an extra Rs. 500 rescheduling fee might kick in to cover the hassle.

PS: Claims for delays not reported within 10 minutes of the 30-minute mark won’t qualify for our quick delivery guarantee.

Cancellation and Refund Policy

We understand that plans can change. We offer a flexible cancellation policy for bookings made with us in Bangalore, subject to the following terms and conditions:

1. Cancellations Made More Than 24 Hours Before the Booking Time

How to Cancel: Submit your cancellation request through our website form or contact our customer service team as soon as possible.
Fees: A 10% cancellation fee will be applied to cover administrative costs and payment processing fees.
Partial Refund: Receive a refund minus the 10% fee, credited back to your original payment method.

2. Special Circumstances: No-Shows or Late Cancellations

Definition: Cancellations made less than 2 hours before the booking time or failure to meet the companion without prior notice.
Fees: The full booking amount is non-refundable.
Note: We understand emergencies can occur. If you face an unexpected situation, please contact us as soon as possible to discuss potential options, which will be evaluated on a case-by-case basis.

3. Refunds for Service Issues

Condition: If the service provided does not meet the agreed-upon standards (e.g., the companion does not arrive as scheduled or fails to meet expectations), please notify us within 24 hours of the booking.
Resolution: We will investigate the issue promptly. If the complaint is valid, we may offer you partial or full refund to your original payment method.

Important Notes

Cancellation Process: All cancellation requests must be submitted through our official website or customer service channels.
Processing Time:

Cancellations will be processed within 24-48 hours of receiving your request.
Refunds to your original payment method may take 4-7 working days to reflect in your account.

Report Issues Policy

Raasleela is committed to delivering a seamless and satisfying experience. If something goes wrong with your service—whether it’s a booking issue, a service delivery problem, or anything else, we’re here to make it right. Our 24-Hour Issue Reporting Window ensures quick action, subject to the terms and conditions outlined below:

Reporting an Issue

If you encounter any issues with your service—such as delays, unmet expectations, or failure to deliver as promised—please let us know within 24 hours of the scheduled service time. You can report the issue by:

Filling out the issue report form on our website.
Contacting our support team directly via phone or email.

Be sure to include your booking/order details and a brief description of the problem so we can assist you efficiently.

Issue Resolution Process

Once your report is submitted, here’s what happens:

Quick Review: Our team will examine your booking details and the reported issue within 24 hours.
Follow-Up: We may reach out to you for more information or clarification to better understand the situation.
Resolution Options: After our assessment, we’ll offer one of these solutions:

Partial Refund: A refund of part of the service fee, based on the issue’s impact.
Full Refund: A complete refund to your original payment method if the service failure was significant.

Still have a question?

Contact us via one of below options

Live chat

Email

Call back

Customer reviews

Real customers, real reviews

Initially, I was hesitant about engaging an escort service in Bangalore due to concerns about authenticity and privacy. However, my experience with Raasleela.net was exceptional. Their professionalism and attention to detail ensured a seamless and secure process. The companion I met exceeded my expectations, providing an engaging and memorable experience. I highly recommend Raasleela.net for anyone seeking quality companionship in Bangalore.

Amit

Rated 5 / 5 reviews

I booked an elite experience through Raasleela.net a while ago, and on my special request, they arranged a companion who truly impressed me. I've enjoyed several encounters before, and I’m extremely pleased with the quality and authenticity of their service.

Ankit

Rated 5 / 5 reviews

Raasleela website is trustworthy and offers top quality escort services. I wanted to book a companion for an intimate experience in Bangalore, but it's not easy to find a genuine service. So I booked with Raasleela and received my confirmation in just 4 days. Their customer service is exceptional, and I will definitely book more experiences with them.

Rohan

Rated 5 / 5 reviews

Raasleela.net offers genuine and original escort experiences. Their proactive updates after booking are excellent and the prices are competitive. That's why I recommend Raasleela.net for anyone seeking high quality escort services in Bangalore without any hassle and with complete confidentiality.

Shivam

Rated 4 / 5 reviews